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Your Rights, Our Policies, All in One Place

skillslot operates under a state-by-state eligibility model — access and account availability depend on where you are and what local law allows. These pages spell out what you agree to, what we collect, and exactly how to reach us if anything needs to change.

State-dependent accessAccount data rightsClear contact pathsPayPal & Venmo policy scopeJurisdiction-aware terms
skillslot Your Rights, Our Policies, All in One Place
LEGAL CONTACT PATHS

Reach Us on Policy or Account Questions

If you need clarification on any part of our legal policies — your data rights, account access, or how jurisdiction rules affect your account — our support team can route you to the right answer. Reach out through live chat, email, or the in-account help form; all three paths connect to staff who handle policy and compliance questions, not just general account issues.

Team online

Live Chat

Open the chat icon from any page in your account. Policy questions get flagged to our compliance-aware support staff, not a general queue.

Email Support

Send policy or data-rights questions to our support address found in your account settings. Written records are kept for every exchange.

In-Account Help Form

Log in, navigate to Account Help, and submit a policy request. You'll get a written response tied to your account ID for clear follow-up.

DATA & SECURITY PRACTICES

How We Handle Your Account Data

Data protection at skillslot is not a vague promise — it is a set of documented practices tied to your account. We collect only what we need to operate your account and process payments through PayPal, Venmo, or Play+. Cookies track session state and basic analytics; you can manage non-essential cookies from the settings panel in your account. Identity verification data — government-issued ID, address confirmation — is retained only as long as required by the applicable state's regulatory framework.

Cookie Management

Non-essential cookies can be turned off from your account settings panel. Session cookies are required for account login and payment processing via PayPal or Venmo.

Identity Verification Retention

Documents submitted for identity verification are held only as long as state law or our payment processors require. You can request a retention timeline through support.

Account Security

Account access is protected by multi-step login and monitored for unusual session activity. Contact support immediately if you suspect unauthorized access to your account.

Data Change Requests

Request corrections to stored personal data by submitting the data-rights form in your account portal. We process requests in line with applicable state data law.

Common Legal Questions, Straight Answers

These are the questions we hear most often about account rights, data practices, and how our policies interact with state law. If your question is not covered here, live chat or the in-account help form will get you a direct written response.

No. Access depends on whether your state has authorized online gaming or sports betting. Check current state eligibility before opening an account; we cannot grant access where local law does not permit it.

We collect transaction confirmation data — amounts and timestamps — to reconcile your account wallet. We do not store your full PayPal or Venmo credentials; those stay with their respective platforms under their own privacy policies.

Submit a data-access request through the in-account help form under Account Help. We will respond in writing with the categories of data held and how long each category is retained.

You can submit a deletion request via the help form. Some data — particularly identity verification records — may be legally required to be retained for a set period under applicable state law before deletion is possible.

Your account terms are interpreted under the law of the eligible US state where you reside at account creation. No single federal licence or federal law covers all states; jurisdiction is state-specific.

Yes, and the Play+ card issuer's own terms apply at the same time. Both sets of terms govern your transaction. Review the card issuer agreement for limits, fees, and dispute procedures specific to Play+.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.